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Tourism and Events: Customer Engagement
Introduction
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Aboriginal Indigenous Culture
Customer Engagement
Destinations
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Industry Information
Social and Cultural Awareness
Work Health and Safety
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Referencing
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Copyright
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Library Resources
Books
DVD's
eBooks
Customer Service for Tourism and Hospitality (2017)
Communicating with customers
Customer service counts
Excellent customer service
Online customer service
Person-to-person customer service
Current Issues and Development in Hospitality and Tourism Satisfaction
Service Quality Management in Hospitality, Tourism, and Leisure
Online Resources
Weblinks
YouTube
Consumer Rights Australia
Customer engagement 101: everything you need to know
Customers - business.gov.au
Customer Service - Queensland Government
Customer Service Zone
Source: The Audiopedia. (2017, July 19).
Customer engagement
[video]. YouTube.
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