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This book looks at all of the ethical issues facing information and library professionals in one overarching, and practically-focused, text. The book provides sections which work like flowcharts leading from ethical issues through decision points to proposed solutions based on the literature/case studies. This is a highly useful resource that provides appropriate access to potential solutions for day-to-day queries.
This study seeks to extend the research on the emotional labour of public library workers. Because emotional labour is a relatively new concept in library and information science research, researchers and practitioners need to better understand the emotional labour experiences of front-line workers in public libraries.