Guides: Hospitality: Cultural Diversity

eBooks

Multiculturalism & Australian Identity (2016) Contemporary Australian society is a patchwork of cultural and ethnic diversity. Australians are largely embracing of multiculturalism and welcoming of those born overseas, however being ‘Australian’ can describe a broad range of characteristics, behaviours and attitudes.
Racial Prejudice & Discrimination (2014) Cultural diversity is central to Australia's national identity, however many Australians regularly experience racism. Racist attitudes are common in the form of unconscious bias, intolerance and prejudice; at its worst, racial discrimination manifests in violence and abuse.

Global Cultural Awareness In this comedy film, Cutting Edge team members gain a better understanding of cultural awareness.
Cultural and Language Communication Barriers Cultural nuances that can hinder communication include: eye contact, hand extending, business cards, smiling, emotional expression and stereotyping.
Communicating with the Chinese: Protocol In today’s world, economic and financial factors dictate the need to communicate with our international counterparts. This video explains the Chinese concept and use of communication—and identifies the approach and skills needed to communicate in this international arena.

Australia - Culture, Etiquette and Business Practices
Cultural Atlas - SBS The Cultural Atlas provides comprehensive information on the cultural background of Australia’s migrant populations. The aim is to improve social cohesion and promote inclusion in an increasingly culturally diverse society.